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How can I add to a form the ability to be approved by a group of users, for context, I need to create a form so a user can request a software to be installed or assigned to the device is being used but the request has to be approved by someone between a group of people, I know how to create the form but no how to add that approval request or select who will be the approver.

Check this video WATCH RECORDING>>> Freshservice Best Practices session hosted by Kenneth Hayward - Post your questions here! | Freshworks Community  It will help you out 

​@Horus the attached is a way that FS handles approvals from a “group” this isn’t natively supported so the system to do it is complex to setup (once setup it runs without issues). If you need approvals and they are always from Agents therefore always agent groups let me know.  I use a method that is very similar to this but I don’t think is as complicated.

 

 

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