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Question

Spam Recovery

  • November 5, 2024
  • 2 replies
  • 25 views

neerajbhatt833
Apprentice

How to recover automatic deleted Spam messages? If deleted after 30 days.

2 replies

Roxwell
Top Contributor ⭐
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  • Top Contributor ⭐
  • November 5, 2024

Check the Trash, it should be in the Ticket view, scroll right to the bottom. 


jonahrich
Community Debut
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  • Community Debut
  • July 12, 2025

Hi ​@neerajbhatt833,
 

Unfortunately, it is not possible to recover automatically deleted spam messages after 30 days, as these messages are permanently removed from the system. To prevent this issue in the future, you can periodically review the Spam folder before the 30-day deletion period or adjust your spam handling processes to ensure important messages are restored in a timely manner.