Question

Emailing registration / activation link when new contacts are added

  • 19 December 2023
  • 1 reply
  • 23 views

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Does adding a new contact automatically trigger an email allowing the contact to register an account with your Freshdesk portal?

If so, can this be disabled?

If this feature is enabled, are emails sent to new contacts when they are added via importing from CSV?


1 reply

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No, a portal account activation email isn’t automatically sent when a new contact is created, but I need this functionality!

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