Hello all,

Is anyone using the Azure Monitor integration in Alert Management? It seems to be working fine in terms of receiving alerts; however, Resource Name isn’t populated - It is blank.

The emails from Azure Monitor correctly contain the Resource Name, but the alerts in Freshservice have the Resource field as blank. As a result, it aggregates all alarms under the “Alert Name” and there is no way to tell what resource is impacted/requires investigation.

The default attribute in Freshservice is data.alertContext.condition.allOfn0].dimensionse0].value

Appreciate any help.