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There are no Password Manager apps being offered as integrations with Freshthings…

I’ve been wondering about using a agent-only folder of Solution Articles as a low (zero) cost password manager.

 

Freshworks support tell me that they encrypt everything, including solution articles,

Freshworks Security Resources | Security by Design

 

I do store some low-value passwords in asset records (things lilke credentials for devices with little webby admin pages) 

Has anyone done something along those lines?

 

Hi,

I’ve actually just posted an idea on the Freshservice community about introducing a built-in password manager feature. I agree with you that using solution articles or asset records for storing passwords is a workaround, but it doesn’t quite meet the needs for secure and efficient credential management.
 

 

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