While PDF export is available per
the export is pretty awkward. Images often break and fail to render, formatting is inconsistent or removed, seemingly at random. Additionally, like a typical webpage, you get header/footer information that is not configurable.
My recommendation is:
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
I’d like this improved as well.
We’d like this feature to deploy offline guides to our users. Any news?
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
This looks like a good app but you have to pay per agent. We have a lot of agents but only need to export the docs twice a year when we validate new releases.
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
This looks like a good app but you have to pay per agent. We have a lot of agents but only need to export the docs twice a year when we validate new releases.
Right I agree. Any updates on this @fresh service? We need these offline copies and the current copy/past or ctrl+p is not good at all. The formatting is off and it’s not a good experience.
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
We’d prefer using fresh service. This would be a great feature if it were included with Fresh Service already.
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