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Building your online store on WhatsApp with the help of Freshchat

  • September 4, 2020
  • 2 replies
  • 109 views

The number of people opening an eCommerce store has seen an unprecedented growth because of Covid. If you're one of the businesses having an online business, then connecting with your customers on their messaging apps is one of the ways you can get yourself a customer for life.


WhatsApp can be used in practically all the 3 stages of an eCommerce customer's journey

Find out how WhatsApp can be used to help you build customers for life



2 replies

  • Community Debut
  • August 9, 2024

Totally agree. Connecting with customers on messaging apps is definitely a smart move, especially with the rise of eCommerce. Learning how to do it effectively can really make a difference for your business as well.


Michaelshea99
Community Debut
  • Community Debut
  • August 24, 2025

Absolutely! WhatsApp is a powerful tool for engaging customers throughout their eCommerce journey, from pre-purchase queries to post-purchase support check out our for more insights.