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Question

How do I remove the automatic cc from responding to tickets?

  • March 23, 2024
  • 0 replies
  • 234 views

Agrupfs
Apprentice

Hi!

 

How do I remove the automatic cc from responding to tickets?

 

Now, each response to tickets activates the cc with the email that communicates with fresdesk, creating double tickets.
How can I remove the cc?

 

Thanks