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How to check who closed a ticket

  • December 19, 2023
  • 1 reply
  • 115 views

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Hello,
I'm looking in the system and I can't find it. Is there any way to check the timline for a specific ticket, who closed it, who assigned it and all other information? Do you need to have administrator rights?

Best answer by Daniel Söderlund

You should see a button like this when you are in a ticket, it will show the time line for the ticket. 

 

1 reply

Daniel Söderlund
Top Contributor ⭐
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You should see a button like this when you are in a ticket, it will show the time line for the ticket.