How to check who closed a ticket | Freshworks Community

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How to check who closed a ticket

Hello,
I'm looking in the system and I can't find it. Is there any way to check the timline for a specific ticket, who closed it, who assigned it and all other information? Do you need to have administrator rights?

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You should see a button like this when you are in a ticket, it will show the time line for the ticket.

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