Hello, IT Enthusiasts!
Get ready to be a part of our next IT Best Practice Webinar, where we'll explore the path to service excellence and service desk efficiency through 'Benchmarking.' Join our ITSM Subject Matter Expert (SME),
It's an opportunity you won't want to miss, and we're really looking forward to meeting you’ll!
Our Best Practice sessions are tailored to enable direct interaction between our community members and SMEs. You'll gain valuable insights and strategies for enhancing your IT processes, making them more efficient and effective.
But first, I’d love to introduce Anand and share a little more about him below:
Lead Solution Engineer
Freshworks
Anand Elangovan is a Solution Engineer specializing in Customer Experience and AI. With a Bachelor's degree in Computer Science, Anand has dedicated over a decade of industry experience to master the art of creating solutions that harness the power of artificial intelligence.
Outside of work, Anand is an avid cricketer and enjoys spending his leisure time on the cricket field or Formula 1. He is an accomplished bowler, and he plays for the Old Colfeians Cricket Club in the Kent Cricket League in the United Kingdom.
Please feel free to share your questions in advance for Anand to review before the session. We're excited to have you join us live at the session! If you can't attend, you can still leave your questions here, and he will make sure to address them during the session or respond here!
WATCH RECORDING HERE
Best
Kamakshi