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I want to display a particular button but I want it to be available for only a requester group with the name “tech support” after they logged in to the portal. How can I do so?

 

I know to detect when logged in is using 

{{#if portal.logged_in}}

 

but how can I detect if they are in the requester group “tech support”? Thanks

What button are you trying to display? is it a button in the agent portal? is it a service item? you might be able to do this in business rules or natively. 

Has anyone found a solution to this where Businuess Rules or Card Visibility is not a viable solution?

@MDavies There’s a user_info object that has some information stored about logged in user that you can view in the console of the web browser. I don’t think you can access information about the agent groups or requester groups the user is part of, but you can access some information like department. Then using a Handlebars IF statement like in the orignal post you can display sections of the portal based on the user_info properties. 

<!-- only show this section to users with job titles-->
{{#if user_info.job_title}}
<div>

</div>
{{/if}}

 

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