Best I can tell this is controlled by this line of code: "visibilityCondition":"PORTAL.logged_in”
in the footer, but I haven’t gotten it to work just yet (so maybe I’m off base here, tbd). We have a custom card that’s informational only that’s still visible when logged out so it’s not a big deal that it remains visible but I’m using it as my test case since it aligns with what you’re trying to do. I’ll ping you back if I get it to work!
*edit: it works now. I was missing the closing quotes. The custom card is now gone when logged out.
I just edited my original comment: I was missing the closing quotes so this should work for you in the footer, placed after the card information (refer to the other cards to see where to place it, but in my case I just put it at the very end). "visibilityCondition":"PORTAL.logged_in”
I lied - I got too excited - it removed it completely - lol!!
YAY! Happy I could help! ;)
Reply
Join the Community
Sign in to the Community
Social Login
Login for Freshworks Employees Login with LinkedInEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.