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Replies posted by escallin

5 Replies

E
Contributor
escallinContributor
posted in Archives - Freshdesk

Forward to kbase not working

So to me, this is a bug, not a feature request.  I have already opened a ticket on this and received a reply but I wanted to make it public in the forum.As usual, the answer is "not available right now, but will be in future updates".  Man, getting tired of hearing that....

9
S
Contributor
7 years ago
D
Contributor
dferberContributor
posted in Archives - Freshdesk

Satisfaction Survey / email layout

Yes, layout is horrible.  They are obviously not checking browser compatibility.

3
aravind.sundararajan
Skilled Expert
6 years ago
C
Apprentice
carl.altomareApprentice
posted in Archives - Freshdesk

Customize Home

Supposedly, this is already planned:https://support.freshdesk.com/categories/2/forums/6/topics/7293Of course around here, it seems like a few weeks could be a few months....

19
V
Contributor
9 years ago
J
Contributor
joshwContributor
posted in Archives - Freshdesk

Length of Time User Activation Link is Active

Vijay, when will you be changing the link expiration timeout?  This should be a admin setting, not a global setting for all your customers.  One hour it too short.

13
M
Contributor
8 years ago
N
Contributor
nikkiContributor
posted in Archives - Freshdesk

Adding Solutions to Tickets

OK Vijay, you said 1 more week on this back in February.  Where is it?  How do we use it?

8
V
Contributor
11 years ago

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