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Replies posted by stephen.francis

2 Replies

T
Apprentice
troy.fulkersonApprentice
posted in Archives - Freshdesk

What is the proper SPF record to create for Office 365/Exchange Online?

Hi, You could configure DKIM in your FreshDesk account which will also take care of the SPF records.  When you configure DKIM some DNS entries will be displayed that need to be published in your DNS which includes the SPF and DKIM records. Hence there is no need to publish a separate SPF record in your DNS.   Please visit the following link to configure DKIM in your FreshDesk account. https://support.freshdesk.com/solution/articles/223779-digitally-sign-emails-with-dkim- Regards,Stephen

3
S
Apprentice
7 years ago
A
Apprentice
atimodaApprentice
posted in Archives - Freshdesk

Link to "SPF record" is broken

Hi, You could configure DKIM in your FreshDesk account which will also take care of the SPF records.  When you configure DKIM some DNS entries will be displayed that need to be published in your DNS which includes the SPF and DKIM records. Hence there is no need to publish a separate SPF record in your DNS.   Please visit the following link to configure DKIM in your FreshDesk account. https://support.freshdesk.com/solution/articles/223779-digitally-sign-emails-with-dkim- Regards,Stephen

5
S
Apprentice
7 years ago

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