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Replies posted by pjones

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jared_14403Contributor

posted in Archives - Freshdesk

"This feature is not available for your plan" for Shared Ownership app

We are currently having the same issue with our Estate plan

csetterApprentice

posted in Archives - Freshdesk

Why is Freshdesk Support so HORRIBLE?

Wow! My experience with Freshdesk is completely different. I start a chat and within 3 minutes it seems that I'm working with someone. I get very good response on open tickets. I do have a few open tickets but most of those were just minor bugs that we've found that they will work on but the impact to us is minimal. If I have a bigger issue, they work diligently to resolve it in a very timely manner. Perhaps there is a setting issue with your account(s) that needs to be reviewed and resolved?

PatrickMurphySkilled Expert

posted in Portal/Knowledge Base

FreshService Portal

Ours is back up

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