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Replies posted by josh_14356

3 Replies

M
Apprentice
mustaphaApprentice
posted in Archives - Freshdesk

Export all tickets to a Google Sheet using the API

Another option is Flatly which lets you auto-export Freshdesk data (full objects) to Google Sheets or other cloud drives.   Disclosure:  I work at Flatly.

11
J
Community Debut
5 years ago
R
Apprentice
rrvbuyApprentice
posted in Archives - Freshdesk

How to backup Freshdesk data

Another option for backing up all your data from Freshdesk is Flatly.  This easy to use web app auto-copies Freshdesk data (full data objects) to Google Drive, Box, Dropbox, OneDrive and more on a scheduled, automatic basis. Disclosure:  I work at Flatly.

7
J
Community Debut
6 years ago
A
Apprentice
andy_11951Apprentice
posted in Archives - Freshdesk

Newbie - Export does not export all tickets..?

For folks struggling with the manual Ticket export options in Freshdesk, you might want to try Flatly which not only auto-exports all past, present and future Tickets, it also offers combo objects like:Tickets+Conversations , Tickets+SatisfactionRatings, Tickets+TimeEntriesYou can maintain filters in your Sheets or other flat files.Flatly auto-exports all Freshdesk data objects to Google Sheets, XLSX or CSV files in Google Drive, OneDrive, OneDrive for Business, Dropbox and Box.Disclosure:  I work at Flatly.

20
suprabha.somanathan
Community Debut
3 years ago

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