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Replies posted by bhaarsma

3 Replies

B
Contributor
bhaarsmaContributor
posted in Archives - Freshdesk

"Mint" ticket list very slow on Safari / very high memory usage

Hi Aravind,Thanks you for welcoming to the community, much appreciated.We're now 3 months in (and almost 10 months since initially mailing about this issue to support), but nothing much has changed. Performance is still bad, especially when the ticket list spans a few pages. I'm still seeing 1GB memory usage and 200% CPU usage to display a TABLE.This is really beyond comprehension.Cheers!

10
suprabha.somanathan
Community Debut
4 years ago
B
Contributor
bhaarsmaContributor
posted in API and Webhooks

Incorrect ticket total count

The request posted is for "open" tickets. The request I'm doing for unresolved is the following: /api/v2/search/tickets?query=%22status%3A2+OR+status%3A3+OR+status%3A6+OR+status%3A7+OR+status%3A8+OR+status%3A9+OR+status%3A10+OR+status%3A11%22(thus tickets with status 2, 3, 6, 7, 8, 9, 10, or 11)

1
B
Contributor
4 years ago
B
Contributor
bhaarsmaContributor
posted in Archives - Freshdesk

"Mint" ticket list very slow on Safari / very high memory usage

This issue still has not been resolved.

10
suprabha.somanathan
Community Debut
4 years ago

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