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Replies posted by sara

8 Replies

sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Launching the All-new Knowledge Base

Please can this be activated for our account? iotum.freshdesk.com

212236
sajesh.krishnadas
Contributor
3 years ago
sajesh.krishnadas
Contributor
sajesh.krishnadasContributor

Multilingual support for the new Knowledge Base is now available!

Please enable for our account - iotum.freshdesk.com

12020
J
Top Contributor
4 years ago
A
Apprentice
avaneesh.rajkumarApprentice

Introducing Freshdesk Analytics [BETA]

This looks great! I would love to have this added to our account for beta testing.

17487
T
Contributor
4 years ago
J
Apprentice
james.durrantApprentice
posted in Archives - Freshdesk

Display dashboard on digital signage

I've checked through the 'What's new in Freshdesk' forum but didn't see a mention on this feature yet. I would love to have an idea when this is possible. Thanks!

10
S
Community Debut
5 years ago
S
Contributor
shankar.ganeshContributor

Launching the new help widget - early access

We are testing the widget on the blog of one of our websites: https://content.talkshoe.com/blog/I have selected the 'Neutral' approach, but the user is required to manually scroll to the bottom of the widget in order to see the contact option. Can we have it display without them scrolling down? Or can we have it show at the top, above the solutions links possibly? With this option, I would like it to be easier for someone to see the contact form.

433371
Janko
Community Debut
2 years ago
S
Contributor
shankar.ganeshContributor

Launching the new help widget - early access

Hi, we have it on the blog of one of our sites to test: https://content.talkshoe.com/blog/With the 'Neutral' approach when both the contact form and solution articles are visible, the contact form is still at the bottom and the user has to scroll down further to see it. Can the contact form be visible at the top of the widget with this option selected? Or perhaps show less solution articles so the contact option is immediately visible?

433371
Janko
Community Debut
2 years ago
S
Contributor
shankar.ganeshContributor

Launching the new help widget - early access

Brilliant! This is great.I notice you have 'Frustration Prediction' mentioned above - how does that work? Or is that not yet enabled?

433371
Janko
Community Debut
2 years ago
S
Contributor
shankar.ganeshContributor

Launching the new help widget - early access

Please sign us up for testing this as well. Thanky you!

433371
Janko
Community Debut
2 years ago

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