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Replies posted by matthew_17361

5 Replies

S
Community Manager
Sumana SrikanthanCommunity Manager

New and improved automations in Freshdesk

Please add this to our account!

10488
N
Contributor
4 years ago
E
Contributor
e1612506Contributor
posted in Automations and Workflows

Bad formatting when replying to email

This is a disaster. Using canned responses inputs two blank lines under the greeting. and sometimes when manually editing and leaving a space between the greeting and text the space gets removed when sending. We've been wrestling with invisible spaces for a while and now the text editor is removing spaces it's impossible to tell how the email will appear before sending. 

23
P
Contributor
4 years ago
E
Contributor
e1612506Contributor
posted in Automations and Workflows

Bad formatting when replying to email

See attached

23
P
Contributor
4 years ago
E
Contributor
e1612506Contributor
posted in Automations and Workflows

Bad formatting when replying to email

An example of a line disappearing 

23
P
Contributor
4 years ago
S
Contributor
shankar.ganeshContributor

Launching the new help widget - early access

We'd like to try the solutions widget

433371
Janko
Community Debut
2 years ago

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