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Replies posted by shawn.kahlon

4 Replies

J
Contributor
jerry.leeContributor
posted in Assets

asset discovery agent for Mac not reporting

any resolution to this? we have the same issue

7
D
Community Debut
1 year ago
R
Apprentice
robbyApprentice
posted in Assets

Trigger a FS Agent Audit on Macs

any resolution to this? we have the same issue

12
Frans De Wet
Apprentice
1 month ago
J
Contributor
jerry.leeContributor
posted in Assets

asset discovery agent for Mac not reporting

Seems like a lot of people are having this issue. Interesting that we keeping taking the topic offline to support tickets instead of sharing on here what the fix was for each of these cases. I found 3 total similar community forum posts, don't know how many cases go directly to support for the same:https://support.freshservice.com/support/discussions/topics/327550?page=1   10 month old topichttps://support.freshservice.com/support/discussions/topics/50000001537 1 month old topichttps://support.freshservice.com/support/discussions/topics/50000000501 7 month old topicIn our case, being told that the installer will break the agent when run on the same computer more than 1x seems like a very poorly coded application, also have been unable to run "cleanup scripts" and a reinstall to fix the issue still. Hoping for an update this week...

7
D
Community Debut
1 year ago
R
Apprentice
robbyApprentice
posted in Assets

Trigger a FS Agent Audit on Macs

Seems like a lot of people are having this issue. Interesting that we keeping taking the topic offline to support tickets instead of sharing on here what the fix was for each of these cases. I found 3 total similar community forum posts, don't know how many cases go directly to support for the same:https://support.freshservice.com/support/discussions/topics/327550?page=1   10 month old topichttps://support.freshservice.com/support/discussions/topics/50000001537 1 month old topichttps://support.freshservice.com/support/discussions/topics/50000000501 7 month old topicIn our case, being told that the installer will break the agent when run on the same computer more than 1x seems like a very poorly coded application, also have been unable to run "cleanup scripts" and a reinstall to fix the issue still. Hoping for an update this week...

12
Frans De Wet
Apprentice
1 month ago

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