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Replies posted by Jérôme de Lagausie

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Jérôme de LagausieSkilled Expert

asked in Automations

How to block answers to services email

Hi @jorn-morten.innselset Thank you for your swift answer. My guess was that « new ticket email notifications » where for INTERNAL (= towards agents) notifications, not towards sender.I want the sender not to receive anything, neither when creating a new ticket, neither when we answer it.Perhaps I could change the sender when ticket is raised? (I’ll check that)

Jérôme de LagausieSkilled Expert

asked in Automations

How to block answers to services email

I can’t find “Changing sender” as a possible action, unfortunately.

Jérôme de LagausieSkilled Expert

asked in Automations

How to block answers to services email

Try is on progress!Thank you for your answers, I’ll let you know if it’s conclusive!J.

Jérôme de LagausieSkilled Expert

asked in Automations

How to block answers to services email

It works fine!Thanks again.

Jérôme de LagausieSkilled Expert

asked in Employee Onboarding

Extra complex on-boarding form

Thanks @afaultey and @PatrickMurphy for your sharing 👍I’m going to start building a v0 to see where I’m going and if I need additional help.Other readers: don’t hesitate to share your thoughts, too 😉

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