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Replies posted by Amelia4321786

5 Replies

axay
Apprentice
axayApprentice
asked in API and Webhooks

Growth plan includes API support?

Including API (Application Programming Interface) support in a growth plan can be beneficial for businesses that rely on software or digital services. APIs allow different software applications to communicate and share data, enabling integration and interoperability between systems.Here are some potential advantages of including API support in a growth plan: Integration with third-party services: APIs enable businesses to integrate their systems with external services, such as payment gateways, social media platforms, analytics tools, or other software solutions. This integration can enhance of RSO oil for dementia functionality, streamline processes, and provide additional value to customers. Scalability and flexibility: APIs facilitate the development of modular and scalable software architectures. By providing well-designed APIs, businesses can enable developers to build on top of their existing systems, extending functionality and adapting to evolving needs without disrupting the

7
thomas432
Community Debut
7 months ago
J
Top Contributor
JanUfoTop Contributor
asked in Portal/Knowledge Base

Different Support Portal, solutions and Fields - is possible?

Solutions: Solutions, also known as knowledge bases or help centers, provide self-service resources for users to find answers to common questions or issues. Within your ticketing system, you can create multiple solutions that focus on specific products, services, or departments. Each solution can have its own categories, articles, and search capabilities, making it easier for users to find relevant information. Fields: Fields in a ticketing system capture specific information about a ticket or support request. You can customize selling-feet-pics-dangerous-safe-ways the fields to capture the necessary data based on the context or requirements. When setting up different support portals or solutions, you can configure unique fields for each portal or solution to capture information relevant to that specific area. For example, a field for capturing product version may be required for one solution but not for another.

7
Daniel Söderlund
Skilled Expert
9 months ago
S
Skilled Expert
shannon.mejiaSkilled Expert
asked in Ticket & Workflow Management

Adding Text on Ticket Page in Portal

I want to be able to add custom text under the “Report an issue” on the ticket form on the portal.  It is all HTML though it seems.  Any easy way to do this in Chat GPT?      

4
azman
Community Debut
3 months ago
P
Apprentice
Paul HApprentice
asked in How do I....?

What happens when you delete an Agent?

When you delete an agent, it is permanently removed from your system and you will no longer be able to access or use it. Any data associated with the agent, such as conversations, intents, and training data, will also be deleted and cannot be recovered. This means that any chatbot or virtual assistant that was built using the bank agent will no longer be functional.Additionally, any integrations or connections that the agent had with other platforms or services will also be disconnected. This can have implications on any systems that rely on the agent for data or functionality, potentially causing disruption or errors.

6
kbobash
Community Debut
11 months ago
M
Contributor
markus.finsterContributor
asked in How do I....?

How can a user get another QR-Code after entering their recovery code?

We have a few agents with a new phone, they need to add Freshdesk to their OTP-generator app. They log in after I sent them a recovery code Read more, but where do they find the QR code to sync the app?  

2
A
1 year ago

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