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Replies posted by WillieWatchman

2 Replies

B
Skilled Expert
BobbyBMoreSkilled Expert
asked in Portal/Knowledge Base

How to setup a small ordering portal

To create a small ordering portal for medical supplies within FreshService, you can follow these steps: Create Service Items: Each item you want to include in the ordering portal, such as bandages and syringes, should be added as a separate service item in FreshService. You can create service items by going to "Admin" > "Helpdesk Productivity" > "Service Catalog." Add Custom Fields: For each service item, you can add a custom field to capture the quantity required. This field will allow users to input the desired quantity when placing an order. To add custom fields, go to "Admin" > "Helpdesk Productivity" > "Custom Fields." Create Request Types: Request types help categorize and organize different types of service requests. You can create a new request type specifically for the medical supplies ordering portal. Go to "Admin" > "Helpdesk Automation" > "Request Types" to create a new request type. Configure Forms: Once you have created the request type, you can cu

19
medical11
Community Debut
5 months ago
R
Skilled Expert
RiazSkilled Expert
published in Announcements and Events

Celebrating YOU and the year gone by!News

Congrats to the moderators, key contributors, experts, and the community as a whole for the recognition and hard work! It's fantastic to see the growth and impact that the Refresh Community has had, and the efforts of everyone involved have not gone unnoticed. Keep up the great work! :tada:

25915
lf3246986
Community Debut
7 months ago

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