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Replies posted by Shah_222

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MarkSherbakov
Apprentice
MarkSherbakovApprentice
asked in Workflows and Automations
How to add custom elements in Freshworks?

To add custom elements in Freshworks, follow these steps: Log in to your Freshworks account and click on "Admin" in the top right corner of the screen. Select "Custom Elements" in the "Settings" section of the left-hand menu. Click on "Add Custom Element" and choose the type of element you want to create. You can choose from "Text Field," "Dropdown," "Checkbox," "Radio Button," and other types of elements. Fill in the details of the custom element, such as the name, description, and available options (if it's a dropdown, checkbox, radio button, etc.). Click "Save" and the new custom element will be added to your Freshworks account. Keep in mind that custom elements are only available for certain Freshworks plans, so be sure to check your subscription options before starting to add custom elements. read more 

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