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Replies posted by RodS

2 Replies

I
Apprentice
ivvafhuiaduidhsasApprentice
asked in Portal/Knowledge Base

how to hide a card based on the requester group the logged user belongs to.

This is an interesting solution but very limited on the available properties. For instance, custom attributed of requesters are not available or even the VIP flag.The issue with using department to house this extra information is that with an AD integration to sync users, like we use, the additional department is removed on the next sync.

6
R
Contributor
3 months ago
R
Contributor
RodSContributor
asked in Ticket & Workflow Management

Load user details in request form

Thanks for confirming it.  I created a new idea: Load object values based on drop down selection in forms | Freshworks Community Cheers, Rod

2
R
Contributor
4 months ago

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