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Topics started by budo.ren

2 Topics

B
Contributor
budo.renContributor
posted in Archives - Freshdesk

Deleting an account causes that email address to become orphaned and unusable for life - no it doesn't - [solved]

Please read my second posting below this - accounts don't get deleted - they get de-activated (and hidden in the depths of Freshdesk)Deleting an account causes that email address to be orphaned and unusable.There is no way to reset an email address within the Admin UI so deleting an account by mistake renders the associated email unusable for life.Customer Actions in /support/login Customer logs in with Google SSO for first time and account is created Google first time SSO warning is shown and sign in works ok and is redirected back to Freshdesk with logged in status Customer then logs out from Freshdesk Freshdesk Admin Actions in /contactsFreshdesk Admin deletes customer accountCustomer Actions in /support/login Customer attempts log in with Google SSO but gets following error message :- "We are sorry. This page is currently unavailable to you. Please contact the administrator for more information." Customer attempts password reset  but gets following error message :- "No user

2
aravind.sundararajan
Skilled Expert
5 years ago
B
Contributor
budo.renContributor
posted in Archives - Freshdesk

iOS 7 Retina CSS Media resize issues

HiiOS 7 seems to scale incorrectly for the Freshdesk mobile GUI. Basically when you turn your device 90 degrees and back the rendered UI scales up and no longer fits in the screen area. Navigation becomes very difficult if not impossible.I had a good look around and updated the iOS but nothing improved, no user chatter either.Searching in developer forums turned this up. http://stackoverflow.com/questions/18950334/ios7-ignoring-retina-css-media-queries-background-sizeA fix appears to be posted too.RegardsBren

4
A
Contributor
10 years ago

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