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Topics started by info_12409

2 Topics

I
Apprentice
info_12409Apprentice
posted in Archives - Freshdesk

"0" missing from Phone field

 Hi, I find quite annoying that the "0" disappears from the phone field.All my client (UK) use number format as 07707 xxx xxx or 0208 xxx xxxx It may be just matter of having the right format on the field, isn't it?

2
annapoorna.venketaraman
Community Manager
8 years ago
I
Apprentice
info_12409Apprentice
posted in Archives - Freshdesk

emails not forwarded and getting spammed

Hi, since 8 October I am having problems receiving emails, and from the same time I am getting tons of spam daily. Which I cannot understand as the spam is directed to the right support address....For a test I send a few email directly to my freshdesk email xxxxxxx@xxxxxxxxx.freshdesk.combut no email is received, so no ticket created.Anyone know how to solve this?Thanks

2
R
Contributor
5 years ago

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