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Topics started by HVH

2 Topics

H
Contributor
HVHContributor
asked in Portal/Knowledge Base

Layout Pages for Changes in FreshService not available

Will it be possible in the future to change portalpages within Fresh for other pages than:General pages Portal home New user signup Search Search layout Search results Solutions Solutions home Article list Article view Solutions category home Tickets New ticket Ticket list Ticket details Announcements Home View Approvals Pending Approvals Or is it possible to edit this list and am i missing something?

1
zachary.king
Skilled Expert
1 year ago
H
Contributor
HVHContributor
asked in Routing and Workflows

Azure DevOps - Orch, random failed uploads

We are seeing problems with the Azure DevOps - Orch - add Attachment within a freshservice Automator flow.The attachment is visible in AzureDevOps but it changes the name of the Attachment in to number letter code for example:aaa11a11-11a1-a111111a1aaa (letters and numbers are fictional)In this way the delivered attachment can't be opened after downloadWhen you change the name of this attachment to the original name with extension added after downloading the attachment you can open it.Does anyone know how to resolve this? It started on the 10th of August 2023Thanks in AdvanceWith regardsHelga 

1
H
Contributor
7 months ago

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