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Topics started by Mustafa Abali

1 Topic

Mustafa Abali
Apprentice
Mustafa AbaliApprentice
asked in Automations and Workflows

Adding CC while opening a ticket.

I want to see the CC button on the submit a ticket page when I select "Can CC Only company contacts" from the ticket fields.  I checked the Display CC Field check box from Ticket Fields. I can not see the Add CC button when I check my ticket form. Note: If I select the “Can CC any email address” I can able to see the Add CC button in ticket form.When click the “Can CC any email address” But I want to see the Add CC button when I select “Can CC only company contacts”.When click the “Can CC only company contacts”Note 2; I have contacts assign to a Company. 

2
Ma7med Fathy
Community Debut
6 months ago

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