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Hi,

I'm attempting to create a GET request using the HTTP connector in Power Automate. However, I consistently receive a 404 "item not found" error. I'm using the URI provided in the Freshservice developer documentation, and the ID corresponds to a ticket I own so I know if exists. I'm unsure why the resource cannot be located.

Example URI from the developer docs: https://domain.freshservice.com/api/v2/tickets/20

Has anyone be able to do this before? If anyone can help that would be great!

 

If you’re using a custom url that could cause the 404 error, are you using your org’s freshservice subdomain? Have you had a successful API call with Postman?

Hi David,

Thank you for the information. It lead me to check our sub domains and we are using a different one to the one showing in the browser window - I can connect now!

 

Many thanks

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