Hello Everyone, are there any organisations that have built a complaint handling workflow in Freshdesk that can offer any tips or insights?
Hi
@manns
any insight you can share would be greatly appreciated, thank you
@manns
any insight you can share would be greatly appreciated, thank you
Just to clarify - is this IT-related complaints or a more business-level, potentially externally-facing, complaints capacity? Thanks.
Thanks - I’m looking to find something now :)
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