Adding another exciting event to your Community stocking - A live AMA session with CX Consultant and author,
Whether you are facing a challenge in this area, have a question or looking for quick takeaways to build your capacity for delighting customers, tune in as Micah takes you through his MAMA (method of service recovery) formula, Disha shares her DDD framework, and answers some of your burning questions.
This is another first on the Refresh Community, and we look forward to an exciting session with valuable takeaways.
Date: 14th December
Time: 8:00 AM PST / 4:00 PM GMT / 9:30 PM IST
Topic: How to delight unhappy customers
Link: Watch it right here, or live on LinkedIn.
WATCH THE CHAT LIVE
Comment your questions down below, and tune in to see what Micah and Disha have to say.
See you then!