When trying to create an Issue from a new ticket using the 'Create a new issue' link in the Jira tab on a Freshdesk ticket. I see a list of users from Jira. But I'm unable to select any.
The only option that will allow to be selected is 'unassigned'.
I've tried with multiple projects in Jira and they all behave the same.
I can't select any users from the list
Only Unassigned is selectable