Restricting visibility of custom apps in Freshservice

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Restricting visibility of custom apps in Freshservice

If a custom app is built and deployed in Freshservice and shows up as a section in ticket properties, are there way to have this custom app visible only for certain group of agents either based on roles or agent group membership?

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Hi.

Not sure if this is actually feasible.

I’d suggest to submit this question to the Developer’s Community instead:

Freshworks Developer Community

Regards,

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