What happened to the Connectwise Control Freshservice integration?

  • 9 March 2023
  • 1 reply

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I see a connectwise control inegration for FreshDesk in the freshworks marketplace, but not for FreshService.  I understand that it used to exist, but was removed for some reason.  Anyone know what happened to it, and whether there’s a chance of it coming back?  

We’re just evaluating connectwise control now, and it would be great if we could launch a remote session straight from freshservice. 

1 reply

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Connectwise tells me that they’ve been in touch with Freshservice and the integration was supposed to be added back to the marketplace on the freshservice side, but it’s not showing up so far.  Could anyone from Freshworks comment on this?