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Currently only version 6.5 & 6.7 are supported by the Freshservice Cloud Discovery- VMware Vcenter.
They are from 7 years ago (15 Nov 2016) !!

We are on vCenter version 8.0 Update 2a and the Cloud Discovery Module cannot connect to the server due to an error. I opened a ticket [#15001898] with FreshService and they told me that is because only the old vCenter is supported.

The engineering team has provided an update on this.
  • We have extended our support till 7.0.3 version. However, the compatibility on vSphere Client version 8.0.2 has not yet been tested and confirmed on our end yet.

When will you update?

this does seem mad considering 6.7 was not support since 2022…… you have to wonder just what freshworks is up to with not keeping up tbh

this does seem mad considering 6.7 was not support since 2022…… you have to wonder just what freshworks is up to with not keeping up tbh

I guess they will add it to an add-on made together with the purchase of Device42 and then make you pay for it  😋

Please update this Freshservice ! On 8.0.2 here.

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