Currently only version 6.5 & 6.7 are supported by the Freshservice Cloud Discovery- VMware Vcenter.
They are from 7 years ago (15 Nov 2016) !!
We are on vCenter version 8.0 Update 2a and the Cloud Discovery Module cannot connect to the server due to an error. I opened a ticket [#15001898] with FreshService and they told me that is because only the old vCenter is supported.
The engineering team has provided an update on this.
- We have extended our support till 7.0.3 version. However, the compatibility on vSphere Client version 8.0.2 has not yet been tested and confirmed on our end yet.
When will you update?