Hello,
We need to run a private help desk, where only our clients can enter.
Is it possible to disable Sign Up or moderate new users?
Thanks!
Hello,
We need to run a private help desk, where only our clients can enter.
Is it possible to disable Sign Up or moderate new users?
Thanks!
Hey Ewan,
Please go to admin->Portals-->Customize portal-->Stylesheet and paste this to hide the sign up button :
a[href*="/support/signup"]{ display:none; }
Cheers!
Hi Aravind,
Can you also send instructions on hiding the signup option on specific portals using the Portal Customisation feature ?
Thanks,
Ewan
Hello Harry,
Glad to see your comment on this thread ! We can hide the signup option on specific portals using the Portal Customisation feature available on your subscription ( Estate ) .
I have sent you an email requesting for more details around this requirement and can't wait to get this rolled out for your helpdesk :)
Cheers!
Hi,
I have multiple portals and there are some I do want users to sign up to but others I do not.
What can I do?
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.