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Adobe Acrobat Software Asset

  • 26 July 2024
  • 1 reply
  • 24 views

I wanted to see how other’s are managing their Adobe licenses. Adobe Acrobat shows up as a single detected version, but then adjust on the computer by what license the logged in user has.

This causes issues for tracking the license in FreshService, as you can only have one license per contract assigned to a software asset. I’m perplexed why there are multiple options.

How are other’s handling Adobe Acrobat licensing management?

1 reply

Userlevel 1
Badge +4

Hi,

I am sorry but I also do not have an answer for you.

 

We are currently investigating the use of the Software Asset Management from Freshservice and also had the same question.

We are also using Adobe and have the same kind of licenses 

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