Solved

Employee Onboarding - Hiring Manager Notifications

  • 16 June 2023
  • 2 replies
  • 133 views

Badge

Hi all!

We are just starting to use the onboarding module. In our case, HR fills in the employee details, and then the hiring manager selects the various items/build kits. 

From what I can gather, the tickets get opened under the HR person. Once the hiring manager completes the form, they are no longer kept informed of the status of the onboarding request.

HR wants to keep monitor all of the new hires (from submission to completion) to ensure they are ready for their first day), and the hiring manager as well for their specific hire(s). 

How have you handled this?

 

icon

Best answer by michaelmartel 17 June 2023, 14:17

View original

2 replies

Userlevel 4
Badge +8

In the onboarding form we collect the name of the hiring manager, then we create a child ticket in the onboarding workflow for activities with the hiring manager. In a Workflow Automator, we change the requestor of the child ticket to the hiring manager. This works well for us.

Badge

Thanks Michael.

Appreciate the response. It has given me a few things to consider! 

Reply