Did You Know??
- Your Operations Team need not monitor 𝐀𝐋𝐋 the alerts churned out by the monitoring tools. (𝗧𝗶𝗽: 𝗨𝘀𝗲 𝗮𝗻 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗔𝗹𝗲𝗿𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻)
- It’s super important to manage your SaaS apps just like how important it is to manage the on-prem ones. (𝗧𝗶𝗽: 𝗨𝘀𝗲 𝗮 𝗦𝗮𝗮𝗦 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻)
- Your IT Team should be working on their critical projects but not on the mundane user addition, password reset, application access service requests. (𝗧𝗶𝗽: 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲; 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗮𝗻𝗱 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲)
Interested to know how to implement this?
Join Freshservice’s 𝐈𝐓𝐎𝐌 𝐖𝐞𝐛𝐢𝐧𝐚𝐫 𝐬𝐞𝐫𝐢𝐞𝐬 ⚡
We are presenting detailed feature walkthroughs to address all ‘how-to’ questions about ITOM and an open forum to discuss them with our product experts.
Time to break the siloes between your services and operations team - let’s talk ITOM!
4 Features, 4 Days, 4 Webinars - All in one click!
Slot 1: 3:30 PM Sydney | 9:30 AM Dubai
Slot 2: 5 PM BST | 9:00 AM PT