So is anyone else having issues with their FreshService portal today?
I don’t see any postings here in the community for an outage, nothing on their website but I filed a ticket with support and they sent me a link that does not resolve either.
Trying to figure out if it is “just me” or if there is a real issue.
Looks like everything is back up and running now.
I used https://ref.nordvpn.com/AxdUjHJqIXK and logged in to Australian via VPN. Different server seemed to work.
Ours is back up
Looks like this has been officially recognized by Freshworks:
Freshworks CRM Status page
Global outage with Logins!
our Freshworks & freshsales webapp is down as well
There’s definitely something messed up with login- I am already logged in on the phone app and website, but my coworkers cannot log in themselves. When we go to our Freshworks account page, we get the following error:
I can confirm this by going to our support portal and trying to log in in an incognito window.
I have found that the mobile app is working for us just no the websites.
Thank you for confirming.
Yes having login issues, freshworks domain seems to be the issue.
Issue appears to be related to login. I am able to get to our general page, but when attempting to auth, we get a 401 error.
Not had any issues today….
We are on the european azure datacentre.
Not just you, we are down as well.