We've configured SAML SSO in our service desk and require that requesters be logged into the portal to create requests. When browsing via the web, this works correctly and users are redirected to our SSO provider to authenticate. On both the iOS and Android apps do not redirect. Additionally, they do not accept proper credentials, so I am unable to login. Users who exist in the system (manually added) that are not a part of our SSO implementation are allowed to sign in.
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