Hello,
I am working with custom_fields of a Service Request and I’m not able to create & populate a custom field with the API.
curl -v -u <APIKEY>:X -H "Content-Type: application/json" -X PUT -d '{"custom_fields":{"additional_property_1": "value1"}}' 'https://<SUBDOMAIN>.freshservice.com/api/v2/tickets/13336/requested_items/13336'
13336 is the ticket number
I am getting
{"code":"access_denied","message":"You are not authorized to perform this action."}* Closing connection 0