Barren Blue Theme for Freshdesk Support Portal

  • 18 March 2022
  • 4 replies

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Barren Blue is a playful and bright Freshdesk theme. It has a large sticky header with an article title and description on all pages. Article pages show only content so that users focus on the important information.


Theme Features

  • Article formatting components. Make your articles more attractive and easier to read with Tabs, Accordions, Callouts, Tables, Lists, Videos, and other options. 

  • Responsive and Retina-ready. All our Freshdesk templates look great and work properly on all devices.

  • 100% compatible with all Freshdesk features. The theme has been tested thoroughly to ensure that every Freshdesk function is fine-tuned and brings the highest level of performance to your customers.

  • Customizable homepage. Change the hero image and mix layout elements like custom blocks, category views, and recent articles. 

  • Three color presets and customizable colors.


Branding and Customization

If you want the Barren theme to look identical to your website, you can do it easily with CSS and HTML, or we can do it for you with Freshdesk Branding.


If you’d like to add more changes in design and functionality, the Barren theme is the right choice. It follows the industry code standards, and it’s easy to read and modify for other developers. However, if you aren’t a developer, let us help you with the Customization service.


Here are some examples of Barren customization


Explore the best Freshdesk portal designs →


Add More Functionality to your theme


Freshdesk extensions are ready-made solutions that improve the self-service experience and overcome problems of the default help center. 

  • Side navigation. Show categories, folders, and articles on inner pages.

  • Table of Contents. Highlight titles of relevant sections as users scroll articles.

  • Alerts. Inform users with responsive and simple notices.

  • Status Widget. Demonstrate the status of critical tools and inform your users about maintenance activity or possible outages.

See All Extensions →


About Breezy Themes

1,000+ companies worldwide have chosen Breezy Themes for their unique design, high level of performance, and ease of use. We are the only Freshworks partner for the design and customization of Freshdesk and Freshservice portals. 



Visit our website →

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Freshworks recommends Breezy Themes to their customers

“Our partnership with Breezy Themes ensures businesses using Freshdesk can create highly personalized customer experiences. Breezy Themes are specialists with experience in building

and implementing custom themes and templates based on customer requirements.”

Rajiv Ramanan, Head of Freshworks Marketplace


4 replies

Hi, is it possible to add some text/instruction in ticket fields in this theme? When a user tries to send a ticket, we want to show him some instructions before.

Userlevel 2
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Hi Greg,

Thank you for your question! Yes, you can do add detailed descriptions and instructions to ticket fields with Advanced Ticket Field Descriptions

nice theme👍


A great theme, useful extensions, and a helpful and friendly team. There are always quick answers and positive people that are eager to help.