Question

Auto-created asset/software tickets Employee Offboarding can't be deleted

5 months ago
20 November 2023
1 reply
72 views

Userlevel 1

+4

Gerald
Skilled Expert
15 replies

Trying to get this module to be useful. I can’t customize it because even if I turn off Asset/Software, these tickets still exist. The 2nd Revoke Software access is one I created to try to get around the fact that you can’t alter certain fields, but that didn’t work, and now it’s just stuck there.

Is there a way to reset the offboarding module or delete these child tickets?

1 reply

Userlevel 1

+4

Gerald
Author
Skilled Expert
15 replies
2 months ago
22 February 2024

Still not fixed, eh?

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