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Hello! We have a service request option for new employees to purchase insurance for their devices. We would like to get the request filled out before the employee starts, preferably while they are doing the rest of their pre-employment stuff. Is it possible to have an option for a user that does not have a sign-in to place a service request? Preferably for just the one item, but if not, that is fine. Thank you!

Hey @JoshBolter 

 

If you use the onboarding process, you can publish service requests to the onboarding user before they login. 

I have a youtube video about how onboarding works when it’s set up, if you start at 2:08 you can see it working for the end user as an external.