Skip to main content
Question

Show multiple announcements on portal

  • December 17, 2024
  • 4 replies
  • 40 views

Forum|alt.badge.img+2

Hi community,

 

Is it somehow possible to show multiple announcements on the portal page?

when I publish more than one announcement, only the latest is shown, but it should be possible to show more than one at the same time.

 

Any ideas how this can be arranged?

 

Thanks in advance!

4 replies

ITMike
Top Contributor ⭐
Forum|alt.badge.img+9
  • Top Contributor ⭐
  • December 17, 2024

@m.vd.horst I added the below code into the CSS Portal Home Sheet.  It won’t show all announcements in a “list View” it will however scroll through each one of them. I did look at some other ways to do it but because the announcements themselves don’t seem to have a cap on the characters you can put into it just scrolling the titles was my best way.  While scrolling the end users can click the View All button or can Click the individual announcement they are interested in and it will open that one.


 

<!-- Start of main marquee -->

        <marquee behavior="scroll" direction="left" scrollamount="5">

          <div class="announcements-marquee-container">

            {{#announcement}}

              <div class="announcement-banner-container">

                  <a class="announcement-link" href="/support/announcements/{{id}}">

                    <div class="announcement-latest">

                                         <div class="announcement-postedby-img">

                        {{avatar name=user.name url=user.avatar_url class="user-profile-pic"}}

                      </div>

                      <div class="announcement-content">

                        <h2 class="announcement-title">{{title}}</h2>

                        <p class="announcement-postedby">{{{ translate "portal.announcements_sidebar.posted_by" user_name=user.name created_on=(timediff planned_start_date) }}}</p>

                      </div>

                    </div>

                  </a>

              </div>

            {{/announcement}}

          </div>

        </marquee>

        <!-- End of main marquee -->


Forum|alt.badge.img+2
  • Author
  • Contributor
  • December 18, 2024

@m.vd.horst I added the below code into the CSS Portal Home Sheet.  It won’t show all announcements in a “list View” it will however scroll through each one of them. I did look at some other ways to do it but because the announcements themselves don’t seem to have a cap on the characters you can put into it just scrolling the titles was my best way.  While scrolling the end users can click the View All button or can Click the individual announcement they are interested in and it will open that one.


 

<!-- Start of main marquee -->

        <marquee behavior="scroll" direction="left" scrollamount="5">

          <div class="announcements-marquee-container">

            {{#announcement}}

              <div class="announcement-banner-container">

                  <a class="announcement-link" href="/support/announcements/{{id}}">

                    <div class="announcement-latest">

                                         <div class="announcement-postedby-img">

                        {{avatar name=user.name url=user.avatar_url class="user-profile-pic"}}

                      </div>

                      <div class="announcement-content">

                        <h2 class="announcement-title">{{title}}</h2>

                        <p class="announcement-postedby">{{{ translate "portal.announcements_sidebar.posted_by" user_name=user.name created_on=(timediff planned_start_date) }}}</p>

                      </div>

                    </div>

                  </a>

              </div>

            {{/announcement}}

          </div>

        </marquee>

        <!-- End of main marquee -->

 

Thanks for your reply anmd effort in the first place.

Unfortunately it's not exactely what I'm looking for.

I will take this to FreshWorks to raise it as feature request.

It would be nice to have it possible, perhaps with a priority selection or something.

 

Thanks so far!


Prasanth Sampathkumar
Community Debut
Forum|alt.badge.img+3

Hi ​@m.vd.horst,

Currently, the portal page in Freshservice allows only the latest announcement to be displayed at a time. Unfortunately, there is no direct option to display multiple announcements simultaneously.

We already have a feature request in place for the same.


Kamakshi V
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • June 3, 2025

@Prasanth Sampathkumar Can you point me to that FR here? I can merge both the IDEAS so that the upvotes get consolidated.