🕵️ Special operative,
A little about Dan 🖐
Dan has been working with Mid-Market and Enterprise customers at Freshworks for the past two years, helping them to get the most out of Freshworks products. Before Freshworks, Dan worked in the Travel Industry in Operations, Product Management and People Management roles.
Outside of work, Dan enjoys spending time with animals and traveling to new places.
Top take-aways
- Plan – Have a clear idea of what you want to say
- Know your audience – Understand what they want to get out of the conversation
- Sometimes it is better to pick up the phone – Simply picking up the phone can save time
- Listen – Conversation is a two-way street, and listening is just as important as speaking
- Body language matters – Make sure you give the customer your full attention
Over and out!
