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Question

Display SLA on Employee Portal

  • 3 July 2024
  • 0 replies
  • 13 views

I’m looking for a way to display the SLA expected due date to the end user in their ticket view like the agents get.  I’ve looked around and in the agent view it is a liquid filter that can be added to emails, however, the liquid filter can’t be used in the CSS (I’ve tried and FS confirmed).  Pictures of what I’m wanting below.  Yellow in agent view is what I want on the requester view.

 


 

 

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